Telecom Policy Practices in Canada: A Case Study of the Wireless Code Consultation

TitleTelecom Policy Practices in Canada: A Case Study of the Wireless Code Consultation
Publication TypeConference Paper
Author(s)Shepherd, T.
Affiliation (1st Author)Ryerson University
Section or WGCommunication Policy and Technology
DateFri 28 June
Slot CodeCPTF4b
Slot Code (Keyword)CPTF4b
Time of Session16:00-17:30
RoomQ121
Session TitlePANEL: Making Interventions in Uncertain Times: The Development of a Mandatory Code for Canada’s Wireless Industry
Submission ID6819
Abstract

note: This paper is part of the panel "Making Interventions in Uncertain Times: The Development of a Mandatory Code for Canada’s Wireless Industry" This paper details the process of putting together an intervention into the Canadian Radio-television and Telecommunications Commission’s (CRTC) Wireless Code consultation of 2012-2013 from the point of view of researchers aiming to influence the regulatory process by presenting research results as a basis for policy recommendations. When the CRTC issues a notice of consultation, the regulator invites online and mailed submissions from industry players, public interest groups, academics, and the general public. What is interesting about this particular notice of consultation is that the issue of wireless services in Canada has recently exploded as a popular concern through a series of news reports and consumer websites. In this vitriolic context, and especially considering the hostile tone of the majority of the 1000-plus submissions to this consultation, it was crucial to base our intervention on evidence from research findings and precedents from other jurisdictions. Here, I trace the movement of such a submission through the online consultation phase, into the formal hearing, and concluding with final comments, where the relative power of the CRTC in shaping Canada’s wireless industry continues to be mired in uncertainty.

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